FAQs

Simply Mobile is a mobile communications company based in Bangor, Co. Down, Northern Ireland.  Although we are based in Bangor, that doesn’t mean we can’t come and see you in Belfast.  Lisburn, Londonderry and Newry aren’t out of the equation either.  Wherever you are, we can come and see you.

Simply Mobile will take care of your Business Communication needs.  Whether that’s your mobile phones or your business landlines or maybe just your mobile broadband, we take care of all of them.   Being a local, Northern Ireland based company, this means we take a much more personal approach and cater to your every need.  

We realise that no one’s business is the same and as such, no business’ needs are the same.  Business Communications can be a pain, so allow us to help.  Whether you run your business from your bedroom or from one of your international offices, we will get on like a house on fire.

Yes, You can keep your current number and even transfer to another network with it, or you can simply take a new number.  The choice is yours. 

Yes, if you are happy with your current handset we will provide a tariff that fits your needs.  We will take care of everything.

Of course you can, just click on the links to check which network will provide the best coverage in your area.

O2 Coverage Checker -  http://www.o2.co.uk/coveragechecker?Search=Search

Orange Coverage Checker - http://search.orange.co.uk/ouk/portal/coveragechecker.html

Vodafone Coverage Checker - http://www.vodafone.co.uk/personal/price-plans/network-and coverage/uk-coverage-map/index.htm

We can connect to O2, Orange and Vodafone, three of the UK biggest networks.  We will select the one that best suits your requirements and coverage.

Within your first 9 months, it is not possible to change your tariff down.  You can however change your tariff up at any stage of the contract.

Yes, you can add new users to your contract at any time

At the 12 month stage of your contract, we can review your tariff and handsets and if you are eligible for new handsets, we will do our level best to fulfill your requests.

Yes, handsets are covered by a 12 month manufacturers warranty.  We can also add phone insurance to your tariff.  Better to be safe than sorry.

As you will be aware, some handsets are more expensive than others.  This means some handsets are more suitable on certain tariffs.  However if the phone is on the market and you want it, we won’t let anything stop us providing it for you.

Simply visit https://o2businessaccount.o2.co.uk/ and nominate your 10 numbers.  Easy as that.

Call the Simply Mobile office on 02891 477869 or

Email us at billing@simplymobile.co.uk

We will resolve your issue as fast as humanly possible, that’s just how we operate.